Delete account

Delete your account.

Permanent after a 30-day grace period. Email verification required — no login needed.

Request deletion

Tell us the email on your account.

Must match the email you use to sign in to Lemonmint.

Optional — helps us understand what to improve.

We'll email you a confirmation link. Click it to start the 30-day grace period. We won't delete anything until you confirm.

The process

What happens next.

Nothing is deleted until you confirm by email — and you can stop the whole thing at any point in the first 30 days.

  1. Now

    Send request

    Submit this form.

  2. Within minutes

    Verify by email

    Click the link in the email we send. Link expires in 24 hours.

  3. Within 1 hour

    Account paused

    You're signed out everywhere. Subscriptions auto-cancel.

  4. After 30 days

    Permanent deletion

    All data removed. This cannot be undone.

During the 30-day grace period you can cancel deletion and restore your account. After day 30, restoration isn't possible.

Full disclosure

Here's exactly what we do.

Deleted

  • Your account profile (name, email, password)
  • All meal logs and food photos
  • Weight entries and body-stat history
  • Agent comment history and interactions
  • Connected-dietitian relationships
  • Subscription records (after legal retention period)
  • Push notification tokens
  • Account preferences and settings

Retained

  • Anonymous usage telemetry (aggregated, never linked to you)
  • Required tax and financial records (per legal minimum, typically 7 years)
  • Records of the deletion request itself (audit trail)

We don't keep meal data, weight data, or agent interactions once deletion completes. Aggregated telemetry contains no identifiers tied to your account.

During the grace period

Changed your mind?

If you haven't reached day 30, you can cancel deletion. Sign back into the app and confirm. Or email us — we can stop the process for you.

Cancel deletion in the appOr email support@mylemonmint.com